Protección al Comprador

This product has a high quality. Simple to tidy and also easy to utilize. Review the individual overview that you could utilize it optimally. Constantly ask the vendor if you have a user restrictions. This product has a sophisticated design and make your life comfy.

What is Buyer Protection?

Buyer Protection is a set of guarantees provided by AliExpress.com that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.

Who is eligible for Buyer Protection?

Only buyers who have purchased items on AliExpress.com are eligible for Buyer Protection.
Any payment made directly to a seller outside AliExpress.com is not protected by us. If a seller does ask you to make a direct payment to they (e.g. via PayPal or Bank Transfer), report them to us immediately.

Current accepted payments on AliExpress.com include:

  • Visa
  • MasterCard
  • QIWI
  • Western Union
  • Bank transfer

You can also pay with select debit cards including:
Maestro

  • Maestro

When am I protected by AliExpress Buyer Protection?

When the item you ordered did not arrive within the time promised by the seller.
When the item you received was not as described.
When the item you received that was assured to be genuine was fake.
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The following cases are not covered by Buyer Protection:

Fraudulent charges to a credit card. If you notice any charge to your account that you did not authorize, report it to your credit card company.
Orders or payments made outside of AliExpress.com.
Claims that an item was not delivered when the shipping company’s records show that it was
Claims that an item is not as described when the seller can prove that it is.
Items that were delivered and are as described but the buyer no longer wants. However, if the seller offered the “Extra Returns” guarantee, you will still be protected.

I am not satisfied with the product. What can I do?

If you are not satisfied with the product you received, you can open a dispute before the order is closed. you may follow the below steps to Open Dispute:

1. Sign in to the “My Orders” section of your AliExpress account
2. Locate the relevant order
3. Click the Open Dispute button
4. Submit your refund request
Please be advised to open a dispute before the deadline, or the order will be completed with your payment being released to the supplier.

Also, you may have an open communication with your supplier and agree on a mutual refund solution. To contact the supplier, you may go to the product detail page or shop and click Contact Now to send a message. You can also click Chat Now! to chat in real time with suppliers who are online using our instant messenger, TradeManager.

You require to make sure that prior to you buy any type of item you have actually already seen as well as read the consumer reviews of the item. This method you could be certain that you are getting the best item that will certainly suit your requirements. Given that this product has good top quality it is among the finest sellers in the market currently and many individuals are advising this product to their family members and pals. The only trouble that the majority of people observe in this product is that it has a really high price compared to various other items. People say that it is extremely costly as well as only couple of people can afford this item. Well they are partially true about the price of the item however just what they don't realize is that this product is made with the finest products and with the very best quality this is why it has a higher cost contrasted to others. However, these days this item is really inexpensive for nearly everybody as well as its an excellent buy for the cash. You do not require less expensive products if it will just sabotage your work and will not provide you the sort of high quality that you need in the product. With the greater rate you can be sure that your cash deserves costs in this item.